Yesterday, Starbucks decided to close most of the stores across the country for three hours for Espresso Excellence re-training. They hoped to accomplish common ground for all partners (employees) with the back-to-basics approach by reinstating standards and policies. These milk and espresso standards were drastically changed to ensure the perfect hand-crafted espresso beverage. […]
New Day, New Promise, New Starbucks
February 27th, 2008 · 5 Comments · Starbucks
Tags:Back·Basics·Close·Comeback·Howard·Promise·Shultz·Starbucks·Stores